Terms and conditions

Last updated: 01.02.2026

These Terms & Conditions (“Terms”) apply to all services and products provided by JHLCOACHING. By purchasing or using our services, you agree to be legally bound by these Terms.

If you do not agree, you must not use our services.

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2. Services

We provide the following services:

• Online personal training via monthly subscription, including personalised exercise and nutrition guidance

• One-off digital products, including a basic exercise guide

• Face-to-face personal training sessions

All services are provided for fitness, education, and lifestyle purposes only.

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3. Eligibility

You must be 18 years or over to use our services.

By purchasing our services, you confirm that you are legally capable of entering into a contract under UK law.

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4. Health & Medical Disclaimer

Our services do not constitute medical advice.

• We are not medical professionals

• We do not diagnose, treat, or prevent illness or injury

• You should consult your GP or a qualified healthcare professional before beginning any exercise or nutrition programme

By using our services, you confirm that:

• You are in good physical health

• You have disclosed all relevant medical conditions, injuries, or limitations

• You understand that exercise carries inherent risks

Participation is entirely at your own risk.

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5. Client Responsibility

You agree to:

• Follow all instructions responsibly and within your physical limits

• Stop exercising immediately if you experience pain, dizziness, or discomfort

• Seek medical advice where appropriate

Results are not guaranteed and depend on individual effort, consistency, and circumstances.

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6. Nutrition Disclaimer

Any nutrition or dietary guidance provided:

• Is general, non-medical advice

• Is not a substitute for advice from a registered dietitian or healthcare professional

• Is not tailored to treat medical conditions

We do not provide clinical nutrition services.

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7. Online Subscriptions

Subscription Payments

• Subscription fees are charged monthly in advance

• Subscriptions renew automatically unless cancelled

• You may cancel your subscription at any time before your next billing date

No refunds are issued for partial billing periods.

Cooling-Off Rights

Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, you have a 14-day cooling-off period for online purchases.

By accessing digital content or personalised services during this period, you expressly agree that your right to cancel may be lost once the service has begun.

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8. One-Off Digital Products

• Digital products are delivered electronically

• Once accessed or downloaded, they are non-refundable, unless faulty or misdescribed under the Consumer Rights Act 2015

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9. Face-to-Face Personal Training

• Sessions must be attended at the agreed date, time, and location

• Cancellations must be made at least [24 or 48] hours in advance

• Late cancellations or non-attendance may be charged in full

We reserve the right to refuse training if we believe participation would be unsafe.

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10. Refunds

Refunds are provided only where required by UK law.

We do not provide refunds for:

• Change of mind

• Failure to achieve results

• Missed or cancelled sessions outside the notice period

• Failure to follow the programme

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11. Intellectual Property

All content provided by us (including programmes, videos, guides, and written materials) is the intellectual property of JHLCOACHIN.

You may not:

• Share, copy, or distribute content

• Resell or commercialise any materials

Content is for personal use only.

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12. Limitation of Liability

Nothing in these Terms limits or excludes liability for:

• Death or personal injury caused by our negligence

• Fraud or fraudulent misrepresentation

To the maximum extent permitted by law, we are not liable for:

• Loss or damage arising from participation in exercise

• Indirect or consequential losses

• Failure to achieve expected results

You accept full responsibility for your participation.

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13. Termination

We reserve the right to suspend or terminate services if:

• These Terms are breached

• Payment fails

• Abusive, unsafe, or inappropriate behaviour occurs

No refunds will be provided in such cases.

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14. Privacy & Data Protection

We process personal data in accordance with:

• The UK GDPR

• The Data Protection Act 2018

Please refer to our Privacy Policy for full details.

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15. Changes to Terms

We may amend these Terms at any time. Continued use of our services constitutes acceptance of any updated Terms.

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16. Governing Law & Jurisdiction

These Terms are governed by the laws of Scotland.

Any disputes shall be subject to the exclusive jurisdiction of the Scottish courts.